Sumsub is the one verification platform to secure the whole user journey. With Sumsub’s customizable KYC, KYB, transaction monitoring and fraud prevention solutions, you can orchestrate your verification process, welcome more customers worldwide, meet compliance requirements, reduce costs and protect your business.

Sumsub has over 4000 clients across the fintech, crypto, transportation, trading and gaming industries including Duolingo, Bitpanda, Wirex, Avis, Exness, Flippa, italki, Bybit, LBANK, Gett, Kaizen Gaming, and TransferGo.

Our products are recognised by industry leaders like Gartner's Magic Quadrant, Forrester Wave™ and Frost Radar™.

We are now looking for a Transaction Monitoring Pre-Sales Manager for the EMEA region to showcase the value of our transaction monitoring tool to prospects and existing clients, supporting them through the integration and onboarding process until they are ready to launch. This role combines technical acumen, compliance expertise, and excellent communication skills to ensure client success and satisfaction.

What You Will Be Doing:

• Client Engagement: Conduct initial consultations with prospective clients and existing customers to identify their transaction monitoring needs and pain points.

• Solution Demonstration: Deliver personalized demonstrations of Sumsub’s transaction monitoring tool, showcasing how it addresses specific client use cases and requirements.

• Upselling & Support: Assist existing clients in understanding the benefits of upgrading to or integrating the transaction monitoring tool into their operations.

• Integration Assistance: Guide clients through the API integration process, working closely with their technical teams to ensure seamless implementation.

• Feedback Loop: Collaborate with the Product, Solution Architects, and Compliance teams to relay client feedback for product refinement and enhancement.

• Compliance Advisory: Leverage your knowledge of transaction monitoring and compliance to provide expert guidance on mitigating financial fraud and maintaining regulatory compliance.

• Cross-functional Collaboration: Work alongside sales, product, and legal teams to ensure smooth implementation and client satisfaction throughout the onboarding process.

About You:

• Industry Expertise: Prior experience in transaction monitoring within industries like crypto exchanges, payment service providers (PSPs), or traditional banking.

• Knowledge of AML, compliance, and fraud prevention principlesas they relate to transaction monitoring.

• Technical Skills: Familiarity with API integrations and a technical mindset to troubleshoot and guide clients during implementation.

• Customer Communication: Excellent customer-facing communication skills with confidence in public speaking and presenting to both technical and non-technical audiences.

• A proactive approach to problem-solving and an ability to thrive in a fast-paced environment.

• Languages: Advanced knowledge of English is required.

• Additional Skills: Legal and/or compliance background is a plus but not required.

What We Offer:

• Fully remote and flexible working schedule, with access to a coworking space (in some locations).
• Working with a product that matters. Our technology helps to protect millions of users and lots of online services worldwide.
• International project. Our team works from offices in Berlin, Limassol, London, and Miami, our customers are spread from Mexico and the USA to Hong Kong, South Korea, and Singapore.
• 1 extra day off to celebrate your birthday.
• 7 additional days to enjoy the Christmas & New Year holidays.
• 7 days of sick leave (without the need for documentation).
• Regular, fully covered team offsites to connect and collaborate.
• Learning opportunities and support to attend industry events with the team.

The hiring stages: TA screening -> Hiring Manager Interview -> Final Interview.

Sounds like a great opportunity for your career development? Then go ahead and apply!

We are a global community of innovators, creators, and thinkers, and we believe that diversity fuels our innovation. Sumsub is proud to be an equal opportunity employer, committed to building a diverse and inclusive workforce. We welcome applications from people of all backgrounds, cultures, genders, experiences, abilities and perspectives. Join us in shaping the future inclusively.