Sumsub is the one verification platform to secure the whole user journey. With Sumsub’s customizable KYC, KYB, transaction monitoring and fraud prevention solutions, you can orchestrate your verification process, welcome more customers worldwide, meet compliance requirements, reduce costs and protect your business.

Sumsub has over 4000 clients across the fintech, crypto, transportation, trading and gaming industries including Duolingo, Bitpanda, Wirex, Avis, Exness, Flippa, italki, Bybit, LBANK, Gett, Kaizen Gaming, and TransferGo.

Our products are recognised by industry leaders like Gartner's Magic Quadrant, Forrester Wave™ and Frost Radar™.

Now we are looking for an Onboarding & Knowledge Manager to joun our team.

What You Will Be Doing:

• Oversee the onboarding process for new employees, ensuring smooth integration into the department.
• Maintain and update the department’s internal wiki, keeping it structured and up to date.
• Collaborate with team leads to facilitate onboarding sessions and ensure a consistent training experience.
• Conduct training sessions, provide learning materials, and manage knowledge bases.
• Support the refinement and testing of the existing onboarding system with a pilot group of up to 10 employees before the end of the year.
• Develop and expand the knowledge base by creating additional training content.

About You:

• Strong operational and organizational skills.
• Experience in employee onboarding and knowledge management.
• Fluency in English (at least C1).
• Ability to work within the European time zone.

What We Offer:

• Fully remote and flexible working schedule, with access to a coworking space (in some locations).
• Working with a product that matters. Our technology helps to protect millions of users and lots of online services worldwide.
• International project. Our team works from offices in Berlin, Limassol, London, and Miami, our customers are spread from Mexico and the USA to Hong Kong, South Korea, and Singapore.
• 1 extra day off to celebrate your birthday.
• 7 additional days to enjoy the Christmas & New Year holidays.
• 7 days of sick leave (without the need for documentation).
• Regular, fully covered team offsites to connect and collaborate.
• Learning opportunities and support to attend industry events with the team.

The hiring stages: TA screening -> Hiring Manager Interview -> -> Final Interview.

Sounds like a great opportunity for your career development? Then go ahead and apply!

We are a global community of innovators, creators, and thinkers, and we believe that diversity fuels our innovation. Sumsub is proud to be an equal opportunity employer, committed to building a diverse and inclusive workforce. We welcome applications from people of all backgrounds, cultures, genders, experiences, abilities and perspectives. Join us in shaping the future inclusively.