Instructional Designer/Learning Experience Designer
Sumsub is the one verification platform to secure the whole user journey. With Sumsub’s customizable KYC, KYB, transaction monitoring and fraud prevention solutions, you can orchestrate your verification process, welcome more customers worldwide, meet compliance requirements, reduce costs and protect your business.
Sumsub has over 4000 clients across the fintech, crypto, transportation, trading and gaming industries including Duolingo, Bitpanda, Wirex, Avis, Exness, Flippa, italki, Bybit, LBANK, Gett, Kaizen Gaming, and TransferGo.
Our products are recognised by industry leaders like Gartner's Magic Quadrant, Forrester Wave™ and Frost Radar™.
Now we are looking for an Instructional Designer/Learning Experience Designer to join our team.
What You Will Be Doing:
- Design and implement soft skills training programs for IT and support teams.
- Assess training effectiveness and implement improvements based on feedback.
- Organize, facilitate, and conduct online meetups, Q&A sessions, and mastermind groups.
- Build and maintain relationships with external providers and internal stakeholders.
- Lead negotiations and manage collaborations with partners.
- Develop learning content for e-learning and/or instructor-led training.
About You:
- At least 3 years of experience in Learning & Development.
- Ability to distinguish high-quality training from ineffective ones.
- Strong results-oriented mindset rather than process-driven approach.
- Comfortable handling a high volume of communication.
- English proficiency at C1 level.
What We Offer:
- Fully remote and flexible working schedule, with access to a coworking space (in some locations).
- Working with a product that matters. Our technology helps to protect millions of users and lots of online services worldwide.
- International project. Our team works from offices in Berlin, Limassol, London, and Miami, our customers are spread from Mexico and the USA to Hong Kong, South Korea, and Singapore.
- 1 extra day off to celebrate your birthday.
- 7 additional days to enjoy the Christmas & New Year holidays.
- 7 days of sick leave (without the need for documentation).
- Regular, fully covered team offsites to connect and collaborate.
- Learning opportunities and support to attend industry events with the team.
The hiring stages: TA screening -> Hiring Manager Interview -> Final Interview.
Sounds like a great opportunity for your career development? Then go ahead and apply!
We are a global community of innovators, creators, and thinkers, and we believe that diversity fuels our innovation. Sumsub is proud to be an equal opportunity employer, committed to building a diverse and inclusive workforce. We welcome applications from people of all backgrounds, cultures, genders, experiences, abilities and perspectives. Join us in shaping the future inclusively.
- Department
- Education & Onboarding
- Locations
- Tbilisi office
- Remote status
- Fully Remote
Let's shape a friendly digital future
Join the vibrant team of Sumsubers set on making the digital world friendly and inclusive for everyone!

Instructional Designer/Learning Experience Designer
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