Sumsub is the one verification platform to secure the whole user journey. With Sumsub’s customizable KYC, KYB, transaction monitoring and fraud prevention solutions, you can orchestrate your verification process, welcome more customers worldwide, meet compliance requirements, reduce costs and protect your business.

Sumsub has over 4000 clients across the fintech, crypto, transportation, trading and gaming industries including Duolingo, Bitpanda, Wirex, Avis, Exness, Flippa, italki, Bybit, LBANK, Gett, Kaizen Gaming, and TransferGo.

Our products are recognised by industry leaders like Gartner's Magic Quadrant, Forrester Wave™ and Frost Radar™.

Now we are looking for a Regional Operations Manager (MEA) to join our rapidly growing team.

What You Will Be Doing:

• Organise and keep track of regional initiatives from all teams involved (incl. Sales, Marketing, CSM, Product, GR & Legal).
  
• Take part in initiatives development by reviewing proposals & generating his/her own ones together with C-level and head of regions by function (if any).
  
• Set up clear expectations and monitor whether results are achieved per each region-specific initiative.
• Serve as the primary liaison between regional teams and headquarters, ensuring effective communication and seamless collaboration across all levels.

• Manage and coordinate key projects, including but not limited to go-to-market strategy development, independent assessments, legal research, and other strategic initiatives.
  

About You:

• Minimum of 5 years in operations management or a similar role in an international fintech or regtech company.
  
• Proven track record of managing cross-functional teams and coordinating regional initiatives.
  
• Exceptional interpersonal and communication skills.
  
• Strong analytical skills with the ability to review proposals, generate strategic initiatives, and contribute to decision-making alongside C-level executives and regional heads.
  
• Ability to develop, monitor, and achieve clear objectives for region-specific initiatives.
  
• Bachelor’s degree in Business Administration, Management, or a related field. 

What We Offer:

• Fully remote and flexible working schedule, with access to a coworking space (in some locations).
• Working with a product that matters. Our technology helps to protect millions of users and lots of online services worldwide.
• International project. Our team works from offices in Berlin, Limassol, London, and Miami, our customers are spread from Mexico and the USA to Hong Kong, South Korea, and Singapore.
• 1 extra day off to celebrate your birthday.
• 7 additional days to enjoy the Christmas & New Year holidays.
• 7 days of sick leave (without the need for documentation).
• Regular, fully covered team offsites to connect and collaborate.
• Learning opportunities and support to attend industry events with the team.

The hiring stages: TA screening -> manager interview -> Final round.

Sounds like a great opportunity for your career development? Then go ahead and apply!

We are a global community of innovators, creators, and thinkers, and we believe that diversity fuels our innovation. Sumsub is proud to be an equal opportunity employer, committed to building a diverse and inclusive workforce. We welcome applications from people of all backgrounds, cultures, genders, experiences, abilities and perspectives. Join us in shaping the future inclusively.