Sumsub is the one verification platform to secure the whole user journey. With Sumsub’s customizable KYC, KYB, transaction monitoring and fraud prevention solutions, you can orchestrate your verification process, welcome more customers worldwide, meet compliance requirements, reduce costs and protect your business.

Sumsub has over 2,500 clients across the fintech, crypto, transportation, trading and gaming industries including Bitpanda, Wirex, Avis, Bybit, Huobi, Kaizen Gaming, and TransferGo.

The Junior Content Manager will work cross-functionally to produce high-quality content and grow Sumsub’s organic reach. You will be an integral part of positioning Sumsub as the go-to source for best-practice content on collaboration and remote work. We are looking for a self-starter who is organized, process-driven, and highly motivated to tell compelling stories and produce content at scale.

What You Will Be Doing:

• Partner with the SEO Team and write blogs, guides, title tags, and meta descriptions, based on their project needs.
  
• Understand on-page best practices and work with the SEO Content Coordinator to fold them into a content production process.
  
• Ensure all writing is customer focused by actively learning about and developing empathy for Sumsub’s target audiences.
  
• Manage multiple assignments every week and hit deadlines.
  
• Work with cross-functional partners to collaborate on content, give, and receive feedback.
  
• Work with the Managing Editor, Brand Copy Lead and Proofreader to ensure everything you write is on-brand and free of grammatical errors.
  
• Oversee publishing of editorial content and work with cross-functional stakeholders to get all the necessary assets.
  
• Coordinate with the social media and email specialists to ensure content is ready for distribution and assist as needed.
  
• Understand customer needs and incorporate their perspective into content.
  
• Conduct research for content topics based on industry trends and best practices. Brainstorm story ideas and assist stakeholders and partners to develop ideas into compelling stories.
  
• Partner with SEO, web, product marketing, and design teams to plan and prioritize content ideas—and bring them to life.
  
• Interview subject matter experts and conduct research to develop relevant and useful content.
  
• Become familiar with the Sumsub story, voice, and tone to create content that is on brand and on message.
  
• Improve and optimize existing content based on search performance metrics.
  

About You:

• 1+ years of experience working in writing, editing, and content management.
  
• Proven ability to manage a content calendar and follow a style guide.
  
• Experience working with cross-functional partners, like designers, growth marketers, project managers, and subject matter experts.
  
• Experience following a style guide and adapting writing to a company brand voice.
  
• Experience writing about remote work, teamwork, collaboration, product management, or Agile a plus.
  
• Ability to write content that reflects established voice and tone guidelines.
  
• Strong collaborator who thrives in fast-paced environments.
  
• Self-starter with excellent organizational skills, attention to detail, and the ability to drive content projects from start to finish.
  
• Experience working in a CMS, like Wordpress and Contentful.
  
• Previous experience writing for SEO a plus, but not required.
  
• Online publishing or SaaS industry experience a plus, but not required
  

What We Offer:

• Competitive compensation in compliance with your professional expertise.
• Working with a product that matters. Our technology helps to protect millions of users and lots of online services worldwide.
• International project. Our team works from offices in Berlin, Limassol, London, and Miami, our customers are spread from Mexico and the USA to Hong Kong, South Korea, and Singapore.
• Remote first company – work from anywhere in the world.
• Paid vacation and sick leave.

Sounds like a great opportunity for your career development? Then go ahead and apply!

We are a global community of innovators, creators, and thinkers, and we believe that diversity fuels our innovation. Sumsub is proud to be an equal opportunity employer, committed to building a diverse and inclusive workforce. We welcome applications from people of all backgrounds, cultures, genders, experiences, abilities and perspectives. Join us in shaping the future inclusively.